Our Privacy Policy
Effective Date: 2026-02-24
1. Introduction
DVS Cleaning Services (“Company”, “we”, “our”, or “us”) operates the website dvscleaningmd.com (the “Website”).This Privacy Policy explains how personal information is collected, used, and protected when users request quotes, communicate with the Company, or access the Website. By using the Website, users agree to the practices described in this Policy.DVS Cleaning Services provides:Commercial CleaningResidential CleaningPost-Construction CleaningAirbnb & Rental Turnover CleaningGutter CleaningRoof Repair ServicesServices are offered throughout Maryland and additional areas within the DMV region.
2. Information We Collect
2.1 Information Provided Voluntarily
When submitting a quote request or contacting the Company, the following information may be collected:Full nameEmail addressPhone numberProperty addressType of service requestedProject details or special instructionsInformation is collected solely for service evaluation, scheduling, and communication purposes.
2.2 Property-Related Information
For cleaning and roof repair services, limited property-related information may be collected to prepare accurate estimates. This may include square footage, property condition, and scope of work.
2.3 Photographs and Work Documentation
During service performance, photographs may be taken before, during, or after completion of work.Such images are used strictly for documentation, quality control, and marketing purposes (website and social media).Photos are captured only with client authorization. Sensitive information, personal belongings, and identifying details are not displayed without permission.
3. How Information Is Used
Collected information is used to:Provide cleaning and roof repair estimatesSchedule servicesCommunicate regarding appointments and project updatesMaintain internal service recordsImprove service qualityComply with legal obligationsNo online payments are processed through the Website.
4. Communication and Text Messaging
Contact information may be used to respond to quote requests and provide service-related updates via phone, email, or text message.The following policy applies to mobile communications:* No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.
5. Cookies and Website Data
The Website may use basic cookies necessary for functionality and performance.No advertising tracking tools, behavioral remarketing tools, or analytics platforms such as Google Analytics are currently used.Users may disable cookies through browser settings; however, certain features may not function properly.
6. Data Sharing
Personal information is not sold, rented, or traded.Information may be shared only when necessary:With trusted service providers supporting website hosting or business operationsWhen required by law or legal processTo protect the rights, safety, and integrity of the Company or its clients
7. Data Retention
Personal information is retained only for as long as necessary to:Provide requested servicesMaintain internal recordsComply with legal or regulatory requirementsOnce no longer required, information is securely deleted or archived.
8. California Consumer Privacy Rights (CCPA)
If you are a California resident, you have the right to:Request disclosure of the personal information collected about youRequest deletion of your personal informationRequest information about how your data is usedRequest that your information not be soldDVS Cleaning Services does not sell personal information.Requests may be submitted via email at: info@dvscleaningmd.comWe may verify identity before processing requests.
9. Data Security
Reasonable administrative and technical safeguards are implemented to protect personal information.However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.
10. Third-Party Links
The Website may contain links to third-party websites. DVS Cleaning Services is not responsible for the privacy practices of external websites.
11. Children’s Privacy
Services are not directed toward individuals under 18 years of age. Personal information from minors is not knowingly collected.
12. Geographic Scope
Although services are primarily offered within Maryland and the DMV region, users accessing the Website from other locations acknowledge that information may be processed within the United States.
13. Changes to This Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date.
14. Contact Information
For questions regarding this Privacy Policy or data practices, please contact:DVS Cleaning Services Email: info@dvscleaningmd.com